Privacy Policy

Privacy Policy for Unforgattable Africa Home of Big Five

At Unforgattable Africa Home of Big Five, we respect your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website https://unforgattableafrica.com/ or book our Tanzania safari and Mount Kilimanjaro trekking services.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
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1. Information We Collect

To provide high-quality safari and trekking services, we may collect the following types of information:
a) Personal Information
When you inquire or book a tour, we may collect:
• Full name
• Email address
• Phone number
• Nationality
• Passport details (for travel arrangements)
• Payment information
• Emergency contact details
This information is necessary to organize your safari, Kilimanjaro climb, accommodation, park permits, and transfers.
b) Usage Data
We may automatically collect certain technical information, including:
• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website
This helps us improve our website performance and user experience.
c) Cookies and Tracking Technologies
Our website uses cookies to:
• Remember your preferences
• Improve website functionality
• Analyze visitor traffic
• Enhance your browsing experience
You may disable cookies in your browser settings; however, some website features may not function properly.
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2. How We Use Your Information

We use your personal information to:
• Process and confirm safari and trekking bookings
• Arrange park permits, accommodation, and transport
• Communicate with you before, during, and after your trip
• Respond to your inquiries
• Improve our website and services
• Send relevant travel updates or promotional offers (you may opt-out anytime)
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted partners such as:
• National park authorities
• Hotels and lodges
• Local guides and crew
• Payment processing providers
This is strictly for the purpose of delivering your booked services.
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3. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
While we take reasonable steps to protect your information, no internet transmission or electronic storage method is 100% secure. We encourage users to use secure networks when submitting sensitive information.
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4. Third-Party Services

Unforgattable Africa Home of Big Five may use third-party services for:
• Payment processing
• Website analytics
• Email communication
• Booking management
These third-party providers operate under their own privacy policies. We recommend reviewing their policies when applicable.
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5. Your Data Rights

Depending on your country of residence, you may have the right to:
• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Object to certain uses of your information
To exercise any of these rights, please contact us at:
📧 info@unforgattableafrica.com
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6. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware that such data has been collected, we will delete it promptly.
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7. International Data Transfers

As we serve international travelers, your information may be processed in Tanzania or shared with service providers involved in delivering your safari or trekking experience. We ensure that such processing complies with applicable data protection standards.
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8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website: https://unforgattableafrica.com/
Continued use of our website after changes are posted constitutes acceptance of the revised policy.
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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
UNFORGATTABLE AFRICA HOME OF BIG FIVE
Website: https://unforgattableafrica.com/
Email: info@unforgattableafrica.com
Phone: +255 785 807 710
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